Widerrufsrecht

1. Eligibility for Refunds

Products that are defective or damaged
Incorrect products delivered
Products that do not match the description
Refund requests must be made within 30 days of delivery

2. Refund Conditions

Items must be unused and in their original packaging
Proof of purchase (receipt or order confirmation) is required

3. Refund Process

Contact customer service to request a refund
Instructions for returning the item will be provided upon approval
Return address: [Return Address]

4. Shipping Costs

For refunds due to defective products, return shipping costs will be covered by the site
For refunds due to customer preference, shipping costs will be the customer's responsibility

5. Processing Time

Refunds will be processed within 14 business days after receiving the returned item
The refund amount will be credited back to the original payment method

6. Non-Refundable Situations

Items returned without prior approval
Items that are not in their original condition or are damaged

7. Refund requests made after the refund request period are not eligible for refunds.

8. Contact

For refund inquiries, please contact us at [Email Address].